Terms and Conditions

Welcome to Multiware. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our services. If you do not agree with any part of these terms, please do not use our website.

1. General Information

1.1. Company Details

  • Company Name: Multiware

1.2. Changes to Terms

  • Multiware reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new terms.

2. Products and Services

2.1. Product Descriptions

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that the information is error-free. In the event of an error, we reserve the right to correct it and, if necessary, to cancel an order.

2.2. Availability

  • All products are subject to availability. We will inform you as soon as possible if the products you ordered are unavailable and offer you an alternative or a full refund.

2.3. Pricing

  • All prices on our website are in GBP (£) and include VAT. We reserve the right to change prices at any time without notice. The price charged will be the price in effect at the time your order is placed.

3. Orders

3.1. Order Process

  • When you place an order, you will receive an email confirming that we have received your order. This confirmation does not constitute acceptance of your order. A contract between you and Multiware is formed when we dispatch the goods to you.

3.2. Payment

  • We accept payment by [list payment methods]. Payment must be made in full before your order is dispatched. If your payment method fails, we reserve the right to cancel your order.

3.3. Order Cancellation

  • You may cancel your order before it is dispatched by contacting us at support@multiwaredirect.com. If your order has already been dispatched, please refer to our Returns Policy.

4. Shipping and Delivery

  • Please refer to our Shipping & Returns page for detailed information on shipping methods, costs, and delivery times.

5. Returns and Refunds

  • For information on how to return products and request refunds, please see our Shipping & Returns page.

6. Intellectual Property

6.1. Ownership

  • All content on this website, including text, images, logos, and product descriptions, is the property of Multiware or its content suppliers and is protected by UK and international copyright laws.

6.2. Use of Content

  • You may not reproduce, distribute, or otherwise use any content from this website without our express written permission.

7. Limitation of Liability

7.1. Disclaimer

  • Multiware provides this website and its contents on an "as is" basis. We make no warranties or representations of any kind, express or implied, regarding the operation of the site or the information, content, materials, or products included on this site.

7.2. Limitation of Liability

  • To the fullest extent permitted by law, Multiware will not be liable for any damages arising from the use of this website or the purchase of products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Governing Law

8.1. Jurisdiction

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

  • Email: support@multiwaredirect.co.uk

10. Severability

10.1. Validity of Terms

  • If any part of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability will not affect the remaining terms, which will remain in full force and effect.

11. Entire Agreement

11.1. Agreement

  • These terms and conditions constitute the entire agreement between you and Multiware regarding the use of this website and the purchase of products. They supersede any prior agreements or understandings, whether written or oral.

Multiware